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Metropolitan Air Conditioning Reviews

Customer reviews and testimonials play a pivotal role in establishing the credibility of a climate control service company. They provide prospective clients with a clear view of the service quality and customer satisfaction. Positive feedback not only enhances trust and credibility but also motivates new clients to select Metropolitan Air Conditioning for their heating and cooling needs.

Furthermore, reviews are instrumental in refining our services. At Metropolitan Air Conditioning, we cherish every piece of feedback and aim to surpass our customers' expectations. Through diligent attention to and engagement with customer insights, we maintain a dependable, expert service that prioritises the needs of our clients.

Why Choose Metropolitan Air Conditioning?

Metropolitan Air Conditioning is an Australian-owned-and-operated business with more than 25 years of experience in heating and cooling.

Why do homeowners across Australia choose us for climate control services? Aside from friendly, fully qualified technicians and multiple five-star reviews over more than 25 years, our key selling points include:

No extra charge after hours: We do not charge extra for services provided after hours, which includes weekends and public holidays.
At your home within one hour*:We pledge to be at your home within one hour* of your call.
Finance options** available: We offer flexible finance options** to eligible customers through our finance providers, Zip and Humm.

These qualities make Metropolitan Air Conditioning a trusted partner for all your home climate control needs. We are committed to exceeding expectations and providing a seamless, stress-free service experience.

Glowing Google Feedback From Our Customers

Across much of Australia, happy Metropolitan Air Conditioning customers have taken to Google to express their gratitude for the services and expertise that our licensed air con technicians have provided. Here’s just a sample of some of our excellent reviews.

These guys were absolutely amazing. Called in the morning on Wednesday, had my ducted heating replaced the same day. Everything was explained carefully and several options provided. Once I had decided on the new system, the team came in and got it done with a level of efficiency and professionalism which was second to none. VY made sure I knew exactly what was happening and when, and also assisted with contacting my gas supplier to arrange for them to update my connection. Cannot recommend this team highly enough, safe in my nicely warmed home!

Dan Andrews

Had a new heater and evap installed and was very happy with the work done. Thanks to RK, VY and SP for getting both systems up and running on the day.

Matt W

The technician upgraded our AC system for better efficiency, saving a lot of money. Professional and knowledgeable. Cool now is fantastic!

Sean Abbott

No Extra Charge After Hours

Heating and cooling systems can fail unexpectedly, often during critical times such as extreme weather events or in the face of a true emergency, like a gas leak. It's essential that these issues be addressed without the burden of additional costs outside of regular business hours.

A key benefit of choosing Metropolitan Air Conditioning is our no-extra-charge policy for sending an HVAC technician to your residence after business hours, on weekends or public holidays.

You can depend on us for prompt emergency climate control services without the concern of incurring extra fees. Our commitment is to offer accessible and economical heating and cooling solutions to all our customers, anytime they need it.

At Your Home Within One Hour*

Time is of the essence when it comes to climate control emergencies. Metropolitan Air Conditioning technicians know this and, subject to availability, will always aim to be at your home within one hour* of your call.

Our fast response time means that replacement air conditioning systems are installed quickly, ducted heating systems fixed swiftly, and gas or carbon monoxide leaks addressed promptly too. Whatever your needs, we have a team of experienced and dedicated HVAC technicians on call 24/7, every day of the year.

This rapid response capability is one of the many reasons why our customers trust and rely on us, and is often reflected in our reviews. Being able to resolve emergencies quickly can prevent minor issues from becoming major problems, saving you time, money and hassle.

Positive Product Review Praise For Our Air Con Technicians

Throughout Australia, delighted customers of Metropolitan Air Conditioning have shared their appreciation on Product Review. They praise the skill and service of our licensed air con technicians. Here are a few examples of their outstanding feedback.

Glitching ducted heating

CD came and assessed our ducted heating unit which wasn’t staying on. He was friendly, courteous and on time! Of course the unit started with him watching, which it didn’t before! He outlined the cost of a full service, which we really did need :). Very glad Zippay was an option. B, the technician came not long after which was much appreciated. Looking forward to the unit starting first go again!

KIm K

Great experience

Great customer service from the first telephone call (name not known but it was his second day on the job yesterday!), the first call out (name not known) and the people who installed today: RK & SB. Helpful advice, I felt informed about what was going on, not intrusive in the house, speedy work, great guys!

A Mell

blocked drain

DS came to my home for a blockage in my toilet. I was soooo happy to get someone coming on the Sunday, late afternoon. DS was professional, kind and very helpful. Thank you so very much.

Louisa M.

Choose from a Range of Finance Options**

As a business, we’ve always put the customer first. One of the many ways we do this is by offering a range of flexible finance options** for eligible customers.

These plans offer you control over your finances when things unexpectedly go wrong with your heating and cooling. That means you get the option of making weekly, fortnightly or monthly instalments. Enquire today by contacting our friendly customer service team or ask any HVAC technician on site when they arrive.

There is no job too big or small for the team at Metropolitan Air Conditioning, providing a range of high-quality services, from emergency HVAC repairs and maintenance to full installation services when you need it most.

Check Out Our Positive Yellow Pages Customer Reviews

Australia-wide, satisfied Metropolitan Air Conditioning customers have expressed their immense pleasure about our services on Yellow Pages. They commend the expertise and professionalism of our licensed air con technicians. Here are some highlights of their glowing reviews.

Great Team!

Best company I've had the pleasure of using in YEARS!! Professional, responsive, more than fair!! Call them if you have an AC/Heating need. You won't be sorry.

Cameron

AC And Heater Maintenance

KC was very courteous and professional. He did a great job explaining everything that he had checked during his maintenance of our AC and heater. Highly recommend Metropolitan Air Conditioning!

Jennifer

Abfab Service For My Dual Aircon

Delighted with the prompt response and service. Michael attended the same evening as enquiry made to assess and quote. Elliot attended the next morning to undertake a deep cleaning since the unit had not been reviewed by a technician in 6 years. Every aspect of the process was explained, and guidance provided on how to run the unit efficiently. Quoted price was reasonable. Technicians were friendly and customer focussed. Highly recommend!

Madkie

Quality Services from Metropolitan Air Conditioning

Metropolitan Air Conditioning takes presentation, workmanship and professionalism seriously, in the knowledge that every HVAC technician dispatched to our customers has undergone rigorous testing and performance-based training.

We have a reputation for outstanding service and exceptional consistency in delivering excellence to our clients. Our technicians are not only fully qualified and certified, but they are also trained to ensure they meet Metropolitan AC’s high quality assurance standards.

We have some of the best HVAC technicians on the heating and cooling scene. At Metropolitan Air Conditioning, our extensive range of services includes:

Split systems
Multi-head split systems
Reverse cycle air conditioning
Ducted air conditioning
Evaporative cooling
Air conditioner installation
Air conditioner servicing
Duct cleaning

Whenever you need quality climate control services, Metropolitan Air Conditioning will deliver. Contact us now and one of our friendly customer service team will be happy to help.

Word Of Mouth Matters For Our Happy Customers

Across Australia, delighted Metropolitan Air Conditioning customers have shared their positive experiences on Word of Mouth. They highlight the expertise and professionalism of our trusted and reliable heating and cooling professionals. Here are some of their enthusiastic reviews.

My first call to Metropolitan Air Conditioning a real person answered the phone and scheduled my appointment. Their technician was AWESOME! He was friendly, professional, meticulous and informative. A great experience all around!

Tessa M.

Excellent professionalism

Arrived promptly. Was polite. Fixed my problem very quickly. Left everything clean and perfect.

Tava B.

Best hvac company

I was so pleased with my service on my house heater. Both techs were so professional and were clear in explaining my situation and what needed to be done. It was so reassuring and their work was done quickly and efficiently. Thank you for helping me and I'd recommend your company to anyone who is searching for a good plumber or HVAC service.

Filip K.